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A UNIQUE OFFERING

Altiris reduces the cost and complexity of tracking, supporting, and maintaining your corporate assets, including desktops, notebooks, servers, and handhelds. Altiris offers its customers a unique approach to IT lifecycle management with its modular, integrated solutions for client and mobile management, asset management, and server management.
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Altiris software has received numerous awards and industry recognition as a proven solution that solves even the most demanding systems management challenges. Altiris' ongoing vision is to automate, simplify, and reduce the cost and complexity of IT lifecycle management for a rapid return on investment (ROI).

Altiris targets CIOs and CTOs, IT and help desk personnel, system administrators, organizations that use Windows* operating systems and Microsoft* Systems Management Server (SMS), as well as UNIX* professionals who are looking for solutions to reduce the cost and complexity of owning and managing IT assets.

Read the Altiris Solutions Guide

WHY DO ORGANIZATIONS THROUGHOUT THE WORLD SELECT ALTIRIS SOFTWARE?

Multiple channels of support and confidence that Altiris software will work within their environment
Altiris is aligned with many industry leaders, including Hewlett-Packard, Microsoft, Dell, IBM, and others. These partnerships validate the Altiris technology and vision ensuring multi-channel support options while providing assurances that Altiris technology works seamlessly with their chosen hardware platform.

Learn more about each Altiris partner


Broad platform support
Altiris technology includes seamless management for desktops, notebooks, handhelds, and servers, reaching heterogeneous platforms (Windows, UNIX, Macintosh*, Linux*, Pocket PC*, Palm*, and RIM*). With capabilities of managing a variety of platforms from a single Web-based user interface, IT can reduce administration and training costs, improve IT responsiveness, and provide a sole point of management with a single vendor solution.

Learn more about broad platform support


Affordable solutions with quick implementation
Many competitive software providers offer expensive solutions that require long and costly implementation cycles that ultimately never allow the customer to get a return on their investment. Not Altiris. Altiris software is priced affordably for any size organization and can be quickly implemented for fast ROI.

Complete IT lifecycle management
Integration is what makes Altiris different. Altiris' approach to IT management is complete, so you can centrally manage all of your IT assets throughout their entire lifecycle with Altiris solutions. Whether it's asset management, client and mobile management, server provisioning--or any combination of these--Altiris solutions work together to meet the widest variety of customer needs.



Learn more about Altiris IT lifecycle management

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Product Suites


Client Management Suite


COMPREHENSIVE IT LIFECYCLE MANAGEMENT

Your IT department is faced with a challenging task—daily management of numerous, constantly changing clients, including desktops, notebooks, and handhelds. Additionally, you must provide the necessary access to critical enterprise resources while maintaining acceptable levels of security, support, and software management.

Take control of your computing environment with Altiris® Client Management Suite™! Deploy, manage, migrate, and troubleshoot clients within your environment from a central Web-based management console.

Systems Management Made Simple
Client Management Suite is an easy-to-use systems management solution that reduces the total cost of ownership for desktops, notebooks, and handheld devices. Developed for IT professionals who manage computing devices on a regular basis, the suite enables administrators to deploy, manage, and troubleshoot systems from virtually anywhere. Client Management Suite provides:

  • Secure management with role-and-scope-based security
  • Zero-touch OS deployment and migration
  • Integrated hardware and software inventory with Web-based reporting
  • Policy-based software management
  • Automated patch management
  • Software license compliance and harvesting
  • Native integration with Microsoft Active Directory
  • Centralized management of mixed hardware and OS environments
  • Intuitive management interface with real-time dashboards and distribution wizards
  • The only full-featured, integrated packaging tool as a component of its suite

Client Management Suite reduces the total cost of ownership of your IT devices by:

  • Reducing training, support, integration, and implementation costs associated with managing your desktops, notebooks, and handhelds
  • Streamlining deployment and migration efforts
  • Reducing system and environment risk and vulnerability with software delivery, application, and patch management
  • Reducing help desk inquiries and problem resolution incidents as a result of fewer system "touches"

According to IDC, "Altiris can now claim to provide all five functions for desktop management support: software distribution, IT asset management, remote control, PC backup, and settings and configuration management. Altiris is one of only a few vendors offering a comprehensive Client Management Suite solution." (Fred Broussard, senior analyst, "PC and Device Management Software," IDC, August 2002.)

Client Management Suite provides several advantages within multiple levels of proactive client management.

Level 3

  • Network-wide backup and disaster recovery

Level 2

  • Local system snapshot and rollback
  • Real-time diagnosis and remediation
  • Wise Package Studio Pro Edition*
    *1 license per every 1,000 minimum nodes purchased

Level 1

  • Comprehensive hardware and software inventory
  • OS imaging, deployment, and configuration
  • Policy-based mobile software delivery
  • System vulnerability assessment and patch management
  • Application self-healing and repair
  • Conflict analysis and desired state
  • Application usage and denial of service
  • Remote control and file system sync
  • PC personality and OS migration
  • Web-based remote control

By integrating directly with other Altiris solutions such as Asset Management Suite™, Client Management Suite is the first step in gaining deeper control over your organization's hardware and software assets.

Server Management Suite


Simplify Deployment and Management of your server infrastructure

When addressing server management needs, IT organizations typically have three primary goals:

  • Do more with less by consolidating server resources and tools, and simplifying training.
  • Prevent risk and liability by reducing manual efforts, minimizing security exposures, and integrating disaster recovery.
  • Deliver value to their business by reducing time to deploy, increasing system availability and reducing manual efforts and human error.

Altiris® Server Management Suite™ helps you achieve these goals.

Increase Speed and Reliability
Server Management Suite is the industry's most complete IT lifecycle management solution that decreases the cost and complexity of deploying and configuring servers. By automating time-consuming tasks, you can reduce human error and minimize server downtime—and save money. The suite allows you to improve system availability and reliability, and respond quickly to rapidly changing business requirements. Server Management Suite:

  • Improves the reliability and availability of servers to minimize business disruptions and improve customer satisfaction
  • Automates IT operation management in order to respond quickly to changes in an organization's business needs
  • Monitors performance, restores operations, and mitigates security patch vulnerabilities to ensure business continuity

You want to ensure that your IT department moves from a cost center to a valuable component of your organization. Server Management Suite can help you use IT to drive profitability, establish and sustain a competitive edge, and predict planning to reduce risk and vulnerabilities to your server environment.

Server Management Suite provides several advantages within multiple levels of proactive server management.

Level 3

  • Availability and performance monitoring
  • Advanced historic and real-time data views
  • Aggregate uptime and trend reporting
  • Automated responses, including restart services and reboot

Level 2

  • Web-based, real-time remediation console, including traceroute and port check
  • Automate system snapshots prior to configuration changes

Level 1

  • Standard server build processes, and application and hardware rolloutsApply firmware upgrades, service packs, patches, and hotfixes
  • Make application updates
  • Gather hardware and software inventory
  • Monitor and enforce desired configuration states

Server Management Suite reduces the complexity of operating your servers by providing comprehensive tools that streamline provisioning, automated deployment, patch management, desired-state management, and recovery services.


Asset Management Suite


Complete Management of IT Assets

IT organizations are constantly being asked to do more with less. As a result, companies are searching for ways to cut costs, increase IT resource productivity, and better utilize existing investments. The renewed focus on IT has helped to elevate the role of the IT organization from a custodian of the business to a strategic partner concentrated on aligning and supporting corporate initiatives. To maximize the value of IT assets, IT organizations must increase asset availability levels to supply end users with an environment that breeds productivity. IT organizations must be able to answer these questions:

  • Do you fully understand the asset configuration, location, and relationships within your organization's infrastructure?
  • Do you know how your assets are being used?
  • How effective are your assets in supporting corporate objectives?
  • Do you know the total cost of IT assets, including procurement, maintenance, end-user support, depreciation, and disposal costs?
  • Can you do more to ensure the availability of your corporate IT assets?
  • Do you have the right controls in place to support Sarbanes-Oxley initiatives?

Altiris® Asset Management Suite™ addresses these issues.

Active Asset Management: Don't Just Track—Execute
Asset Management Suite combines enterprise asset and service management disciplines into a single Web-based architecture, repository, and console helping unite disparate departments and processes. By actively managing the entire asset lifecycle, the suite helps organizations eliminate unnecessary software and hardware costs, proactively manage vendor contracts, and align service resources with ITIL to ensure IT investments are optimized. Use Asset Management Suite to:

  • Simplify implementation of out-of-box ITIL asset and service management processes
  • Actively track IT asset location, configuration, deployed versions, relationships, and historical information
  • Actively track software and hardware usage for reallocation and contract negotiation
  • Support corporate Sarbanes-Oxley initiatives
  • Proactively resolve incidents and problems to ensure asset and service availability
  • Allow employees to resolve their own issues with self-help
  • Enable better business decision-making processes with real-time diagnostic information
  • Solve immediate problems while building a roadmap for the future with snap-in, modular design

Altiris understands the complexities associated with implementing a system designed to manage the entire asset lifecycle. The snap-in modular design allows Asset Management Suite to extend functionality to help guide customers as they continue to mature and align organizational resources to industry standards and best practices.

Level 3

  • Incident management
  • Problem management
  • Change management
  • Knowledge management
  • Employee self-help

Level 2

  • Asset repository
  • Contract and SLA management
  • Financial systems integration
  • TCO reporting

Level 1

  • Comprehensive hardware and software inventory
  • Application usage and denial of service

Asset Management Suite can help your organization control IT costs, use IT to drive profitability, optimize existing infrastructure and investments, and align IT resources to better support corporate initiatives and technology shifts.


Handheld Management Suite

Altiris® Handheld Management Suite™ is an easy-to-use set of systems management tools designed to reduce high ownership costs, strengthen corporate data security, and increase productivity for a highly mobile workforce. Developed for IT professionals who manage a heterogeneous computing environment, the suite enables administrators to discover, manage, and secure Windows Mobile* based Pocket PCs, Palm OS*, and BlackBerry* handheld assets from virtually anywhere.

Effectively Track and Manage your Mobile Devices
Get a grip on your handheld devices...before their management costs get out of hand. Handheld Management Suite provides you with the tools you need to ensure that management of your organization's handheld devices is always within reach:

  • Robust discovery of handheld assets
  • Comprehensive hardware and software inventory with Web-based reporting
  • Policy-based software management
  • Enforcement of strong password authentication
  • Encryption of sensitive corporate data
  • Lock down or bit wipe lost or stolen devices
  • Bandwidth-sensitive device management for mobile workforce and roaming workers
  • Centralized management of mixed hardware, OS, and device types from a central console

Handheld Management Suite makes it easy to manage the heterogeneous handheld devices in your enterprise by providing centralized management from the same extensible platform you use to manage your desktops and notebooks.

When you require extended support for handheld devices running Windows CE/Windows Mobile, Palm OS, Microsoft SmartPhone, and the Microsoft .NET Compact Framework, turn to Wise Package Studio® (Standard and Pro). The Windows Installer Editor helps administrators define and build new software packages while the Mobile Device Package Editor provides tools to edit existing software packages to meet your organization's needs. Software packages created or edited using Wise Package Studio can then be delivered to Windows Mobile or Palm OS devices using Software Delivery Solution™ for Handhelds, a component of Handheld Management Suite.

For more information about the features and benefits of Wise Package Studio, click here.



Project Suites


Compliance Suite

Altiris® Compliance Suite™ captures detailed software inventory of installed applications across the network, and tracks usage data for each Windows* application. The suite alerts IT staff when application installations exceed the number of purchased licenses. The correlation of software usage and inventory data with software licensing contracts provides a dramatic cost savings to IT organizations.

Take Control of Your Software Licensing
Compliance Suite is designed to take the uncertainty out of license compliance and provide a quick return on your software investment by:

  • Identifying software usage patterns that include least- and most-used applications
  • Assisting with license management to prevent overbuying or underbuying
  • Facilitating license distribution
  • Identifying installed non-standard applications

Compliance Suite helps you plan for future software purchases and upgrades. Its built-in, Web-based administration and reporting feature gives you the flexibility to access and manage your software and licensing data from the convenience of your Web browser.

Migration Suite

Altiris® Migration Suite™ is a complete migration solution designed to assist you with migrating to Microsoft Windows* 2000 or Windows XP. Migration Suite provides pre-migration hardware and software assessment, OS deployment, software installation, personality restoration, and post-migration status reporting in a single tool.

Tight Integration for Windows 2000/XP Migration
Migration Suite is a single-vendor, low-cost, easy-to-use, high functionality product designed to simplify your migrations to Windows 2000 and Windows XP. Organizations choose the Migration Suite to:

  • Handle large-scale deployments or migrations
  • Migrate from any version of Windows—even Windows 95—to Windows 2000/XP
  • Perform ongoing Windows migrations as a regular part of their business
  • Migrate remote offices or mobile workers

Included with Migration Suite is comprehensive documentation on methodology that helps administrators of all skill levels execute quick and efficient desktop migrations.

The First to Support Migration to Windows XP
Migration Suite provides the only complete set of pre- and post-migration tools designed to help you achieve all of the steps to a successful Windows migration:

  • Software and hardware upgrade assessment
  • Computer personality backup
  • Computer cloning and network configuration
  • Software installation
  • Personality restoration
  • Post-migration status report

Migration Suite includes PC Transplant® Solution, which was the first utility to support migration to Windows XP.

It's Easy, Fast ... and Painless
There is a way to migrate painlessly, easily, and quickly. It's called Migration Suite.

Discover for yourself why Network Computing said: "Migration Suite is a great tool for medium to large enterprises that need to deploy and migrate software to lots of PCs."

Migration Suite is available under a perpetual license or six-month license, which greatly reduces the costs associated with one-time migrations.


Promotional Suites


Software Delivery Suite

Altiris® Software Delivery Suite™ is a powerful set of tools that allow you to optimize software distribution across your enterprise. The suite allows you to proactively gather hardware and software inventory, manage patch and software updates and then automate distribution. Software Delivery Suite is designed to significantly decrease IT costs.

Keep Your Systems Up-to-Date
Effectively manage your enterprise by knowing what you have and where it’s located, and by delivering standardized software to your local and remote and mobile work force in a timely manner. Whether your organization is small, medium or large, you can quickly identify which patches need to be applied to your computers and then automatically deliver them. Software Delivery Suite provides you with:

  • Comprehensive cross-platform inventory for all clients in your environment
  • Reduced cost and complexity associated with application and OS rollouts and updates
  • Mobile-friendly features such as checkpoint restart and dynamic bandwidth throttling
  • Faster support resolution with baseline scans, Web Reports, and self-help "one offs" software needs
  • A repository that includes information on each software bulletin, such as technical details, severity ratings, and number of updates
  • Automated patch downloads from vendor site prior to distribution without administrator intervention
  • Extended management capabilities as business grows, matures, and business needs change

With Software Delivery Suite you can reduce your IT costs, protect your network, improve success of software deployments, and focus on higher-level objectives. The suite is comprised of Altiris Inventory Solution®, Altiris Software Delivery Solution™, and Altiris Patch Management Solution™.

Management Suite for Dell Servers

 

Altiris® Management Suite for Dell Servers allows you to manage your scalable enterprise better than ever. Now you can manage your Dell server hardware and software from a central console—and simplify management and reduce complexity.

Simplify Management and Reduce Complexity
Altiris Management Suite for Dell Servers is designed to deliver on the core objectives of Dell's scalable enterprise initiative: Simplify operations and reduce complexity. The suite provides the flexibility and extensibility you need to most efficiently manage the foundation of your organization’s IT environment—your Dell servers. Benefits include:

  • Dell hardware and software management from a central console
  • Bare-metal hardware configuration, imaging, and scripted installs for Windows* and Linux*
  • Secure management with role-and-scope-based security
  • One-suite management for your Dell blades, racks, and towers
  • Intuitive management interface with real-time dashboards and distribution wizards

Altiris Management Suite for Dell Servers will help you reduce the costs and increase the IT productivity of your Dell server infrastructure.


Wise Solutions


Wise Solutions offers advanced application management and installation solutions with a full range of capabilities and features for system administrators and professional software developers. Whether you need a simple setup tool or a complex, enterprise solution for software packaging, Wise Solutions can provide the perfect combination of power, ease of use and versatility.


Products for System Administrators


Wise Package Studio is the premier application lifecycle management solution used by deployment and desktop management teams to prepare applications for the enterprise. Based on a structured application management, packaging and quality assurance process called enterprise software packaging, Wise Package Studio produces high-quality, reliable deployments that support corporate standards. With high-quality, efficiently produced deployments, organizations experience faster software rollouts, simplified Windows Installer migration and a greater return on Windows 2000/XP investments. The Wise Package Studio product family includes: Professional Edition, Quality Assurance, Enterprise Management Server and Standard Edition

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Products for Software Developers


Wise for Windows Installer is an installation authoring and management tool, used by corporate development teams to create reliable Windows Installer (.MSI) installations that decrease the risk of deployment errors. With exclusive features for development teams of any size, you can create high-quality installations for complex environments. Available in Enterprise, Professional and Standard editions.

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Wise Installation System is an easy-to-use, script-based installation tool that helps developers create professional, reliable installations to meet a wide range of requirements. Whether you need to quickly create a simple, reliable install, or you have advanced requirements such as Internet/intranet distribution, Windows CE installs, or application self-healing, Wise Installation System is the script-based solution for you.

Wise Installation System is available in two editions, Professional and Standard.

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Wise Language Pack

Wise Package Studio
Wise for Windows Installer

Reach more customers during setup by enhancing your installations with translated resources for 20 languages. If you need support for translation or localization of installations into non-English languages, the Wise Language Pack is an essential tool.

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